Data protection notice

What we believe

We believe that the data we collect and process should be stewarded. By us as an organisation and by the community we serve.

How we collect and process data, how it is managed and governed will also evolve with your involvement if you choose to engage in co-design activities. If you are interested in Data Coops and Data Trusts and want to collaborate, reach out.

Why we collect and process personal data

We collect and process personal data to be able to co-design Tethix with the community we serve. 

Purpose of processing

We collect and process personal data for the following purposes:

  • To promote what we are doing and the co-design experiences we run with the community via our newsletter.
  • To provide co-design experiences that help us shape our organisation and the technology we’re building with the community.

Legal basis for processing

This is the basis in law under which we collect and process personal data:
Consent

When you choose to subscribe to our email newsletter, we use Consent as the legal basis for collection and processing.

When you choose to engage in co-design activities with us we use Consent as the legal basis for collection and processing.

When and what we collect and process

There are different situations when we collect and process data about you. Below we describe these situations, what data we collect and what other organisations are involved.

When you browse the website

We have done our best to collect no personal data when you just browse as a visitor. Aligning to the principle of data minimisation. We use Plausible privacy preserving web analytics. There are no cookies or tracking pixels used so no personal data is collected.

To learn more view Plausible’s Data Policy

When you subscribe to our newsletter

When you subscribe to our newsletter we ask for your first name and email so we can send your our newsletter to this email and address you by your first name.

What we collect and process

When we send our newsletter to your email this is done through our WordPress site hosted with GreenGeeks and sent encrypted via Amazon Simple Email Service.

The data we collect and process is detailed below:

  • Your first name if you choose to enter it when subscribing
  • Your email address
  • If you opened the email or clicked on a link
  • The date and approximate time you opened the email or clicked on a link
  • The email client you use (e.g. gmail, outlook, apple mail)

When you send us an email

We have links to our email address on our website so you can directly send us an email. 

What we collect and process

Emails we receive and reply to are managed by ProtonMail.

The message content is encrypted but there is some metadata they process.

  • Sender and recipient email addresses
  • The IP address incoming messages originated from
  • Message subject line
  • Message sent and received times

You can learn more in ProtonMail’s Privacy Policy

When you attend a virtual codesign workshop

We run video calls to support direct community involvement in the co-design process. These can be for community sense-making or product design exploration. 

What we collect and process

When you participate in a Butter video conferencing session, you will enter a username when joining a video conferencing call, answer polls, and communicate with other participants via chat communication.

Butter will store these details for us to see a list of participants usernames, any poll results, and a chat log from the session.

You can find more information on Butter’s Privacy Policy.

Tools for enhancing the co-design experience

When you decide to join co-design activities we collect and processing data.

Surveys and forms

We use surveys for understanding community preferences and perspectives. The current tool we use for this is Typeform. Surveys might not request any personal data at all. In some cases we’ll ask for an email address. This data you choose to submit in a survey or form is processed by Typeform.

You can learn more on Typeform’s Terms & Conditions

Visual collaboration

We regularly use a visual collaboration tool called Mural. We collect and process data you share via this tool for the purposes of co-designing Tethix. 

You can find more details on Mural’s data collection and processing activities in the company’s Privacy Policy.

Community chat

We use a community chat network called Matrix. It’s like Slack but open source and decentralised. When you choose to join our community chat you’ll be registered on servers managed by Matrix.

You can learn more about data privacy on the Matrix Privacy Notice.

How and where we store data

We securely store your data with our hosting provider GreenGeeks. The company is based in the United States of America but we’ve chosen Europe (Amsterdam, NL) as a region for this sustainable cloud infrastructure

Data retention

We retain the data we process for your email newsletter subscription until the time you choose to unsubscribe. We will then delete this data.

Core service providers we use that process your data

Website hosting

Our website is hosted by GreenGeeks.

This service providers’ main business is located in Wilmington, United States and the server region we use is in Amsterdam, Netherlands (Europe).

There’s more information available from GreenGeeks in the company’s Data Processing Agreement

Email provider

Emails we receive are managed by ProtonMail.

The message content is encrypted but there is some metadata they process.

  • Sender and recipient email addresses
  • The IP address incoming messages originated from
  • Message subject line
  • Message sent and received times

You can learn more in ProtonMail’s Privacy Policy

Video conferencing

We use Butter to host our community video calls and virtual workshops. When you choose to join a workshop or community call Butter does collect and retain some personal data. This can be the name you enter to use when you join a call or data associated with an account you have with them. It can also be things like your IP address to connect you to the call.

Here’s more information about Butter’s approach to privacy and data protection.

If you have any questions in relation to this notice please contact us via email